Frequently Asked Questions
Everything you need to know about the world's toughest medical shears.
What makes ONE SHEAR different from standard medical scissors?
ONE SHEAR is crafted from high-quality DLC (Diamond-Like Carbon) coated stainless steel, designed to cut through leather, rings, and heavy fabrics without dulling, while remaining easy to disinfect.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery.
Do you offer a warranty on your products?
Yes, we stand by our quality. We offer a limited lifetime warranty that covers any manufacturing defects to ensure your shears perform when you need them most.
Can these shears be used in an autoclave for sterilization?
Absolutely. Our shears are designed to withstand high temperatures and professional sterilization processes, making them ideal for surgical and clinical environments.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund.
Are there discounts available for first responders and military?
Yes, we are proud to support our frontline heroes. Please visit our 'GovX' verification page to receive an exclusive discount code for your order.